Operations Plan Template for Startups

Operations Plan Template

A strong operations plan shows how your business will run day-to-day. Use this template as a starting point.

1. Business Structure

Define your legal structure (sole proprietorship, LLC, AB), location, and key team roles.

2. Daily Operations

Describe the core activities that happen every day: customer acquisition, order fulfillment, support, content creation.

3. Technology Stack

List the tools and platforms you use: website platform, payment processor, CRM, email marketing, analytics.

4. Supply Chain

For product businesses: sourcing, manufacturing, inventory, shipping. For digital: hosting, CDN, APIs.

5. Quality Control

How do you ensure consistent quality? Customer feedback loops, testing processes, review cycles.

6. Key Metrics

• Customer Acquisition Cost (CAC)
• Monthly Recurring Revenue (MRR)
• Churn Rate
• Net Promoter Score (NPS)
• Time to First Value

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